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Quality of service, profitability, and the outcome of all legal issues flow from a telecom service provider’s commercial arrangements and terms of contract. Service level and performance, best practices, liability, risk management and allocation, vendor lock-in, and the strength of both parties’ obligations hinge on the contract.
Given the internet's adaptability to customers of all shapes and sizes, contract negotiations are especially critical in tailoring services to a customer’s needs.
VoIP, software, and cloud providers and customers need the advice of counsel to develop custom contracts that help manage risk, enable business development, and proactively set your team up for success.
Award-winning practice with unparalleled experience in the telecommunications sector, our clients include VoIP, wireless and traditional telecom companies, SaaS and cloud technologists, and nearly every imaginable business driving the digital revolution.
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